Returns & Exchange Policy

All enquiries regarding returns or exchanges need to be emailed to info@cuddlybubs.com.au.

Items sent back to us without first requesting a return will not be accepted.
Any times put on sale are final and cannot be returned.

By placing an order, you (the buyer) are aware and agree to these conditions.

Exchange's & Refunds

As Cuddly Bubs is a new starting out small business, we are only able to offer exchanges or refunds if the item is faulty. Please send your enquiry regarding the faulty item to info@cuddlybubs.com.au.

For Faulty Items

* Please note that by purchasing a Midnight Floral Cuddly Bow, you have acknowledged that they have faults and can not be retuned.

Please send us photo evidence detailing the fault. If the item is confirmed faulty, the item will be replaced. In the event we no longer provide the same item, we will offer a refund, credit note or selection of another item (to the same value of money).

All of our items are quality checked prior to be dispatched and all refund request due to a fault will need to be checked and approved by Cuddly Bubs.

Please note that all sale items are not able to be refunded/ exchanged.

Any questions please contact us here.